What makes Chillead different from ServiceTitan or Jobber?

Chillead includes a built-in auto-dialer in every plan - something competitors like Jobber, HouseCall Pro, and ServiceTitan do not offer. You also get flat pricing with no per-user fees, a white-label option for agencies, and a role-based architecture that gives admins, reps, and technicians each their own purpose-built interface.

Does Chillead charge per user?

No. Chillead uses flat monthly pricing starting at $49/mo. There are no per-user fees, no setup costs, and no contracts. Your entire team can use the platform for the same price.

Can I use my existing phone number with Chillead?

Yes. Chillead supports VoIP number porting through Telnyx, allowing you to bring your existing business phone number to the platform. The porting process is fully automated through the onboarding wizard.

Is Chillead suitable for businesses outside of HVAC and plumbing?

Absolutely. Chillead is built for any lead-based business - not just service companies. Marketing agencies, call centers, course creators, coaches, real estate teams, and any business that manages leads and appointments can use the platform.

Can I white-label Chillead with my own branding?

Yes. On Growth and Scale plans, you can fully white-label the platform with your logo, brand colors, custom domain, and per-tenant tracking pixels (Meta, Google, TikTok). Your clients will never see the Chillead brand.

How long does it take to set up Chillead?

Most businesses are up and running within 15 minutes. The guided onboarding wizard walks you through importing contacts, setting up your dialer, and configuring your pipeline. No technical expertise required.

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Chillead

AI-POWERED

FieldEdge

Field Service Management

The QuickBooks integration is great. Everything else is 2015.

Chillead vs FieldEdge · 2026 Comparison

FieldEdge is the legacy king of HVAC software with the deepest QuickBooks Desktop integration in the market. But it has no dialer, per-tech pricing that scales badly, and a UI that feels a decade behind.

⚡BOTTOM LINE

FieldEdge dominates with its Good/Better/Best pricebook and real-time QuickBooks Desktop sync. But it has no built-in dialer, per-technician pricing, and a dated UI. Chillead gives you CRM, VoIP with AI, dispatch, and invoicing — purpose-built for modern teams.

6features Chillead wins

$5,412saved per year

Feature-by-Feature

Where the checkmarks actually land.

Feature	Chillead$49/mo	FieldEdge$150-400+/mo
Starting PriceADVANTAGE	$49/mo flat	$150-400+/mo
Per-User Fees	✗	✓
Setup FeeADVANTAGE	$0	$500+
Annual Contract Required	✗	✓
Built-in Auto-DialerADVANTAGE	✓	✗
CRM Pipeline	✓	✓
Dispatch & Scheduling	✓	✓
Field Tech Mobile App	✓	✓
Invoicing & Payments	✓	✓
White-Label BrandingADVANTAGE	✓	✗
AI Call TranscriptionADVANTAGE	✓	✗
AI Lead ScoringADVANTAGE	✓	✗
Task Cycling EngineADVANTAGE	✓	✗
Role-Based UI (Admin/Rep/Tech)ADVANTAGE	✓	✗
VoIP Number PortingADVANTAGE	✓	✗
Smart Automation WorkflowsADVANTAGE	✓	✗

What you're actually paying with FieldEdge

Add up the tools you need. Then compare.

FieldEdge + TOOLS YOU NEED

$500/mo

FieldEdge Premier (~$300/mo) + separate dialer ($100/mo) + separate CRM ($100/mo)

FieldEdgeSeparate Dialer

Annual total: $6,000/yr

BEST VALUE

CHILLEAD - EVERYTHING INCLUDED

$49/mo

CRM + Auto-Dialer + Dispatch + Invoicing + Field App + AI Transcription + White-Label. One login. One price. Zero add-ons.

CRMDialerDispatchInvoicingField AppAIWhite-Label

Annual total: $588/yr- Save $5,412/year

Why teams leave FieldEdge

The patterns we hear over and over from people who switched.

📞

No dialer at all

FieldEdge has zero telephony. You need FleetSharp, RingCentral, or another separate tool for calling. Chillead includes a full VoIP dialer with AI transcription at no extra cost.

💸

Per-tech pricing gets expensive

Select, Premier, and Elite tiers all charge per technician. A team of 10 techs can cost $400+/mo before add-ons. Chillead is flat pricing with no per-seat fees.

🖥️

Dated UI and slow innovation

Founded in 1980 with legacy architecture. While the pricebook is strong, the overall UX feels dated vs modern platforms. Chillead was built from scratch in 2025.

▸See all 6 common complaints about FieldEdge

✗

No built-in VoIP dialer — requires third-party telephony for all calling

✗

Per-technician pricing scales fast for growing teams (5+ techs gets expensive)

✗

Reporting is tier-gated — advanced analytics locked behind Premier/Elite plans

✗

Legacy architecture — founded in 1980, slower to adopt modern UI/UX patterns

✗

Limited marketing automation — MarketingEdge is basic compared to HCP or ServiceTitan

✗

No white-label option — can't resell or rebrand the platform

All of these are solved with Chillead - one platform, $49/mo, zero compromises.

See what replaces FieldEdge

Click through the actual admin dashboard. This is the one platform that does it all.

LIVE DEMO

Try it live

Common questions about switching

▸Does FieldEdge have a built-in dialer?

No. FieldEdge has no VoIP, no call recording, and no telephony. You need a separate tool like FleetSharp or RingCentral. Chillead includes a full power dialer with AI transcription in every plan.

▸Is FieldEdge good for HVAC companies?

Yes — FieldEdge is one of the oldest and most established HVAC platforms with an excellent pricebook (Good/Better/Best) and deep QuickBooks Desktop integration. However, it lacks a dialer, has per-tech pricing, and its UI feels dated. Chillead is a modern alternative with CRM and dialer included.

▸How much does FieldEdge cost?

FieldEdge pricing is quote-based and starts around $150/mo for Select tier, scaling with per-technician fees. A team of 10 techs on Premier can cost $400+/mo. Chillead is 49/mo flat with everything included.

Ready to replace FieldEdge?

Modern CRM + dialer + dispatch — without the legacy baggage.

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FieldEdge is a registered trademark of its respective owner. This page is for informational comparison purposes only. All pricing and feature data is sourced from public materials and may change. Last verified: April 2026.