LEGAL
Cancellation & Refund Policy
Effective Date: May 22, 2026
Platform: Chillead | Operator: Good Staff | Governing Law: State of Texas, United States of America
Full policy details are being finalized and will be published shortly. The sections below outline the key areas this policy covers. For immediate questions, contact us at support@chillead.com.
1. Subscription Cancellations
You may cancel your Chillead subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period — you retain full access until that date.
2. Refund Policy
Refund eligibility and terms will be detailed here. Contact support@chillead.com for refund requests.
3. Free Trial
Free trial terms and conditions will be detailed here.
4. Credit Purchases
Policy for one-time credit purchases (dialer credits, AI generation credits) will be detailed here.
5. What Happens After Cancellation
- Your account and data are retained for 30 days after cancellation.
- You may export your data at any time during the retention period.
- After 30 days, your data is permanently deleted in accordance with our Privacy Policy.
6. Contact Us
For cancellation or refund requests, contact our support team at support@chillead.com. We aim to respond within 1 business day.