🎧 BUILT FOR CALL CENTERS

Chillead for Call Centers

Chillead is the all-in-one AI-powered platform built for call centers, with usage-based pricing and no per-seat fee.

When dial volume and compliance both shape the day, call-center teams need outreach that keeps each contact’s next action clear. Chillead is an AI-native CRM with an AI caller, power dialer with follow-up rounds, call recording, transcripts, and AI summaries that file typed tasks. The unified inbox brings messages together across channels. TCPA quiet-hours and opt-out enforcement apply to outreach, while scheduling and follow-up texts keep contact work moving.

78%Reduction in dialer costs vs. Five9/Aircall per-seat pricing

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⚠️ WITHOUT INTELLIGENT TOOLS

This is what operating blind looks like

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Per-seat dialer pricing makes scaling impossible - 10 agents = $1,500-2,290/mo

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CRM and dialer are separate systems - reps toggle between windows constantly

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No AI transcription - managers manually review call recordings

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Call outcomes don't automatically create follow-up tasks

▶ SEE IT IN ACTION FOR CALL CENTERS

Your agents just got 3x faster.

Click to try the AI power dialer - auto-advance through leads, live AI transcription, and smart disposition codes.

✨ WITH CHILLEAD AI

What changes when your tools think for themselves

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Power dialer with auto-advance and skip logic

Load a lead list, hit start. The dialer handles pacing, redial logic, and DNC compliance automatically.

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AI call transcription with automatic action item extraction

Every call transcribed by Gemini AI. Action items like 'customer wants a callback Thursday' are created as tasks automatically.

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CRM pipeline with lead scoring

Visual pipeline with AI-powered scoring. Your agents see which leads to prioritize without guessing.

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No per-seat fee

Add agents without a per-seat fee.

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Real-time call analytics per agent

Answer rates, talk time, calls per hour, and disposition tracking. Identify top performers and coaching opportunities live.

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Call scripts with branching logic

Build on-screen scripts that guide agents through common objections. New hires sound experienced from day one.

HOW IT WORKS

Up and running in one afternoon

Import Your Lead Lists

Upload CSV lists or connect lead sources. Chillead deduplicates and DNC-checks every number automatically.

Assign Lists to Agents

Distribute leads to agents based on territory, skill level, or custom rules. Each agent sees their queue.

Power Dial

Agents hit start. The dialer calls through the list, auto-populates customer info, and logs outcomes with one click.

AI Handles the Rest

Calls are transcribed, action items extracted, follow-up tasks created, and analytics updated - all automatically.

The Economics of Per-Seat Dialer Pricing

Call center profitability is determined by a simple equation: cost per agent minus revenue per agent. When your dialer charges $150-229 per seat per month, every agent needs to generate enough revenue to cover their salary PLUS the software cost.

At 10 agents with Five9 ($175/seat), you're paying $1,750/mo just for the dialer. Add CRM ($50/seat), call recording ($30/seat), and analytics ($25/seat), and you're at $2,800/mo - before a single agent picks up the phone.

Chillead replaces the entire stack with usage-based pricing for AI tokens and calling minutes. Same 10 agents. Same features.

AI Transcription Changes How Managers Coach

Traditional quality assurance means a manager listens to a random sample of recorded calls. Maybe 5-10 per agent per month. The rest go unreviewed. Issues are caught weeks after they happen.

With Chillead's AI transcription, every single call is transcribed and analyzed within minutes. Managers get summaries, sentiment analysis, and flagged conversations. Instead of listening to random recordings, they review AI-highlighted calls that need attention.

The result: coaching is targeted, timely, and data-driven. Top-performing agents are identified by actual metrics (talk-to-close ratio, objection handling success, customer sentiment). Underperformers get specific feedback on specific calls.

⚔️ THE TECHNOLOGY GAP

What the competition is missing

Five9 costs $175+/seat/mo. Aircall is $30-50/seat/mo but lacks AI transcription and CRM. PhoneBurner runs $149/mo/seat. None include a CRM pipeline or lead scoring. Chillead gives you the full stack - dialer, CRM, AI transcription, analytics - with usage-based pricing.

FAQ

Questions from call centers

▸How many agents can use Chillead?

Chillead has no per-seat fee. Usage-based rates cover AI tokens and calling minutes.

▸Does Chillead replace Five9 or Aircall?

For most call centers, yes. Chillead includes power dial, call recording, AI transcription, and CRM - everything Five9 and Aircall charge separately for.

▸Can managers monitor agent performance?

Yes. Real-time dashboards show calls per hour, answer rates, talk time, and disposition outcomes per agent. AI-flagged calls surface coaching opportunities.

▸Is there predictive dialing?

Chillead currently offers power dialing with auto-advance. Predictive dialing with multi-line capability is on the roadmap.

Other businesses running on Chillead

❄️HVAC Companies 🔧Plumbing Companies ⚡Electrical Contractors 🏢Marketing Agencies

Call Centers operations, powered by AI.

Built for Call Centers. See what changes when your operation runs on intelligent automation and real-time control.

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